A new study from Imperial College London’s Energy Future Labs has concluded that consumers need to be provided with more detailed information and the right tools to be able to participate in demand-side response (DSR). Published on Wednesday 5 December, the report recommended that the government and the energy industry needs to maximise the financial incentive of DSR through combining time-of-use tariffs with electric vehicles, as well as including smart tariffs on digital price comparison tools. It also recommended that customer awareness of the benefits of DSR must be raised. Dr Rob Gross, Director of Policy at Energy Futures Lab said: “We believe that openness, understanding your customer and making it as easy as possible for them will drive uptake.”

Imperial College London